Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

***** GOOGLE Ryan Harford - Rothwell
I recently purchased an Audi TT from this dealership and would honestly say to anyone looking for a car to purchase from here. The team were polite and accommodating and professional throughout.When I first went down to look over a few cars the owner Will came out and greeted both my partner and I and we were able to look around without feeling any pressure to buy, which always puts me off. The cars available were great quality and as I'm not extremely knowledgeable they gave great advice throughout the whole process. Excellent service would thoroughly recommend!
***** GOOGLE Nana Kwabena
Getting a car from this company was the smoothest and well organised thing I've ever had in life.
They are very helpful in all aspects,
Very understand in all situations.
I will recommend the whole world to them.
I'm much pleased.
I give them 10 stars out of 5
***** GOOGLE Hope
Brilliant experience buying from these people. First time buying a car from a dealer and they were sure to help me through the process and made sure I was comfortable with the car I was purchasing.
Love the amazing little fiesta I bought. Thank you to the team. Would definitely recommend.
***** AUTOTRADER Felicity L
Normally purchasing a car is a stressful experience, but Will and Andrew made the experience calm and easy and got me a great deal on my new car! Both very professional, very friendly, fantastic customer service. Will be recommending them to everyone!
***** FACEBOOK Nicola Collins
I've just purchased a new car from Aces and I have to say nothing was too much trouble. Their service and time and care they put into ensuring I purchased the correct vehicle was second to none. I love my new car and I wouldn't hesitate to use them again, thank you to all of the team x
Jenni H
William and his team are really amazing! If you are looking for a great deal on a great car, head to this dealership. Incredible customer service, nothing was ever too much trouble! We were so impressed with William, my parents also brought a car from Aces! I love my new Audi, thank you so much for all of your help!

Ryan H
I recently purchased an Audi TT from this dealership and would honestly say to anyone looking for a car to purchase from here. The team were polite and accommodating and professional throughout.When I first went down to look over a few cars the owner came out and greeted both my partner and I and we were able to look around without feeling any pressure to buy, which always puts me off. The cars available were great quality and as I'm not extremely knowledgeable they gave great advice throughout the whole process. Excellent service would thoroughly recommend!
Chaz S
Very helpful, informative and friendly staff. Made buying my Mercedes an enjoyable experience and also gave me a very fair price on part exchange. Wouldn't hesitate to recommend this company to anyone looking for a used car as they go above and beyond to satisfy.

***** AUTOTRADER Nicholle L
Brought a car recently from Aces and was given exceptional service, the team went above and beyond to help us by the car that we have wanted for a long time. The car was a great price and we was offered a great price part exchange on our car. I would highly recommend Aces and would not hesitate to by a car from them again. Thanks again for your great service!
Nicholle L
Brought a car recently from Aces and was given exceptional service, the team went above and beyond to help us by the car that we have wanted for a long time. The car was a great price and we was offered a great price part exchange on our car. I would highly recommend Aces and would not hesitate to by a car from them again. Thanks again for your great service!

Felicity L
Normally purchasing a car is a stressful experience, but Will and Andrew made the experience calm and easy and got me a great deal on my new car! Both very professional, very friendly, fantastic customer service. Will be recommending them to everyone!

Barrie Y
Great bunch of lads couldn't do enough for you definitely recommend this firm

Andy N
We bought a Vauxhall Corsa which they had in as a trade deal. Great experience, really nice people, they passed this on to my daughter at a great price and she is over the moon with a great car which should give her low cost motoring for a good few years. Definitely recommended!

Nathan P
Very nice place to go as to friendly helpful staff

Bukkie O
One doesn't buy a car on a regular basis and as such both William & James made the experience well worth it. The car we chose was in tip top condition and the guys made the purchase exercise seamless all the way through. I'd recommend the outfit in a heartbeat to friends and family. Thanks guys and I'm still loving my quirky car :-)

Michael A
I was checking online to replace my Mercedes for Mecedes CLA class . Stumble on the perfect car for me on Aces Auto Mall website. Rang aces auto mall, i was really impress when i spoke to Williams and his team. They took their time to sort me out by providing me with my perfect and dream car. I now enjoy me CLA, Honestly i will recommend them to anyone at anytime for their honesty and excellency. You guys are great and i appreciate your excellent customer service. It couldn't have better!!!!!!!!!. Aces Auto Mall the best place for your perfect car.

***** FACEBOOK Michelle Holme
We would like to say a massive thank you, after travelling almost 300 miles you certainly did not disappoint. My husband (Stuart) is over the moon with the beautiful Nissan Skyline. It certainly does turn a lot of heads. His smile gets bigger every time he drives the car, there is always someone admiring the beautiful car and stopping for a chat. Thanks again from us Homies in Preston.
Natasha M
Felt really looked after by the owner. Loving my new X1, thank you very much !

Paul C
This guys are fantastic!!! Very honest company!! My wife is so happy for her Audi Q5. Really appreciate, well done!!

***** FACEBOOK Melina Donadello
William was extremely helpful and I felt very welcomed at Aces Auto Mall, I had a very great deal and I could not be more happy with my Mazda 6. If you need a car don't waste your time at any other dealers, William is an expert and he will help you out in no time, no matter what is your budget. Highly recommended!!
Sam F
Brilliant from start to finish, excellent service very welcoming and friendly very very happy with my new car can't recommend these guys enough

Mehmet H
I have bought a really nice clean bmw 320d from aces auto mall and was really impressed with the service from the owner william and the deal. The owner william is a very helpful great person and selling geunine clean good cars and also giving a beautifull deals. Go and have a look you wont get dissapointed!

Jenni H
William and his team are really amazing! If you are looking for a great deal on a great car, head to this dealership. Incredible customer service, nothing was ever too much trouble! We were so impressed with William, my parents also brought a car from Aces! I love my new Audi, thank you so much for all of your help!

Gamu M
Excellent service and the great staff too. We was impressed by the way they handle business from the minute we walked into their doors till the last step out high five to you guys.

Stefy E
We got in just to ask and look around and went home with the best car and the best deal ever! Thank you sooooo much to Mr Maserati
Enrico James Y
The owner here is very helpful. He takes care of his costumers very well. He got us approved on financing really quick and got us the car we love immidiately. Thank you so much for helping us get our first car.

Larisa Z
Great company and good service!!..thank you so much ! Recommend !!!
Tanya W
Everyone so kind and helpful, definatly recommend if your looking for a car

Sean W
Bought a great Mercedes with low mileage and full documented MB history at a very reasonable price. Friendly service with all details of the cars history and HPI results presented in a relaxed and welcoming environment with a nice cup of coffee. Would recommend to anyone looking for a used car.

Stuart M
We had a great deal on a great car, and the staff were so friendly and helpful. Nothing was too much trouble.

John P
I purchased my car from 4 Aces Auto Mall and got a great deal along with great service, the warranty and paint protection is great value. I can definitely recommend these guys if you are looking to buy a good second hand car.

Robert J
The people here are very helpful all staff answered any questions and helped myself a great deal. This was a helpful thing as I get very anxious and Ace put my mind to rest. This made me feel welcome. Which I was anuway.

Robert J
I went to this company expecting the same as the rest. How wrong I was. I was helped +every queiry was answered very and most impotantly the info was correct.The help I was given was secon to none. I would tell anybody having 2nd thoughts dont It is ONE OF A KIND. In 20 years of buying cars, this has been my best experience.

Irma S
Excellent service, friendly staff. Nice and clean car.

Jamie M
Very friendly service , did not feel any pressure to buy , even took 100£ off the asking price for me !!!!!! Very happy . Hihghly reccomend ACES AUTO

Emma g G
Very helpful and friendly, would definitely recommend,

Alfred P
Very helpful, speedy and enjoyable service. Absolutely simple affair, if only everything else in life were that straightforward.

Zeshain S
Absolutely amazing service on arrive we was asked for hot drinks and made feel comfortable gentlemen where very kind and friendly definitely worth coming here after 4 hour drive would recoment this place

John C
Very friendly very easy straight forward good customer service nice coffee

Evelin L
Salesman was Very helpful! I had to wait a little And They even gave me discount!

Neil F
Very friendly and excellent service. Did me a very good deal on a BMW with a great 3 year warranty. Would highly recommend for a used car purchase.

Neil F
Very friendly and excellent service. Did me a very good deal on a BMW with a great 3 year warranty. Would highly recommend for a used car purchase.

Paul C
Efficient, fair and courteous. They gave us the time to make our decision, and we're very happy with our purchase

C F
I purchased a vehicle from Aces a few months back. This vehicle was sold without warranty (as agreed with me) as it was an old car and I couldn't afford anything newer. After 24 hours it became apparent that there was a serious problem with the clutch. W (I am unable to name individuals on this review site) and his team went above and beyond to rectify this for me, regardless of the fact it was sold without warranty. I feel that this is a trustworthy company, who go the extra mile for their customers, and especially as a female who knows little about cars, I would not hesitate to recommend them to friends and family and I will definitely be going back to them when I can afford something newer (although I do love my little Astra now!) Thanks you Aces- I'm sorry it's taken me so long to write this review :-)

Chris C
Excellent buying experience, friendly and easy to deal with. I would recommend buying from this dealer.

Anca V
We came to buy a car , we spoke to William the owner who has a perfect communication skills, we spoke to Ryan as well who was so kind in helping us , they helped us sorting everything for the car and made it so easy for us basically we did not had to do anything they did it for us , offered us a perfect deal for the car , service for free, and a good deal with the part exchange. Definitely the best deal I've ever had.I will recommend it to everyone, No regrets .

Tyler M
Lovely guys, really helped us out. Friend made me flip a coin and I still won. nicest salesman I've met. A great car all round

Mahuku Blanchard M
very good communication and friendly helpful staff great

Anne S
So I drove a 7 hour round trip to this friendly, honest garage to buy an awesome car that was over a grand cheaper there than in my local town. This is the most customer-focussed businesses I've come across (and I train companies in that!). I can't fault them at all. They gave a me a great trade in price too. And I got a nice coffee high five guys.

Carol P
very friendly and helpful could not fault great service

Nigel G
Excellent customer service, traded in my lovely Mazda mx5 for a beautiful 2013 Vauxhall Mokka. Both the owner and his salesman were outstanding, I would highly recommend them to anyone

Rachel M
Great staff, all were informative and helpful to answer all of our concerns. They will make sure you leave with a smile on your face....and hopefully a new car.

Phil E
Very helpful, very friendly, efficient great overall company i cannot thank them enough. And recommend them to all of my friends

Stephen H
Good company great prices.. We only asked about this car 1 week ago and already come down from Nottingham to get the car.. Well worth the trip down to tonbridge.

M C
We just bought a Mini one and they were absolutely fabulous. They where very helpful and welcoming. I would definitely recommend them.

Victor S
Excellent Customer service. I bought an almost brand new car for my wife with very low millage (under 10k) at a discounted price. The team is very friendly, welcoming and makes you feel at home. I enjoyed my purchase experience from viewing, testing to making the decision to buy the car. I look forward to buying another car from them in the near future . Highly Recommended with 5 A+STARs! Bravo!!!!!!!!!

Adam W
Really helpful guys working here, very friendly and made me feel comfortable, would definitely come back back here again and recommend. Thankyou

Alex R
Very impressed with the service and professionalism. Even tho I got there almost to closing times, they spend 2 hours with me and my friend showing us different cars and allowing us to test drive them. Staff took care of all the paperwork in good time, and all I had to do was pick up the car. Highly recommended.

Csaba H
If you are looking to buy a second hand car, this is the place to go. Fantastic company where the customer really does come first. We cannot thank them and recommend them highly enough and would not hesitate to go back to them if we were looking for another car. Many thanks for all your help. Rodica and Csaba!!!!

Benjamin M
I bought a Vauxhall Agila for my mother at Aces Auto Mall and it was a real bargain, low price and lower mileage. What is more, heavy traffic delayed us in coming to view it, but both the owner and manager stayed an hour past closing time so that we could take the car out for a test drive, and were very informative about it. The vehicle came with a year's MOT and full service history, and is running fine. I cannot recommend this firm highly enough.

Abbey S
Absolutely fantastic dealership. William the owner is amazing and Ryan the salesman was so lovely. Will always recommend Aces and will definitely buy again. Such a genuine dealers, Customer service was great. Cannot fault at all!

Aaron M
Very good customer service with a great selection of cars at good prices, they also agreed to take a car off of sale for me for a small refundable deposit as i couldn't purchase the vehicle for a couple days, would recommend.

Vicky B
The service provided by both Aces Motors was excellent. The car was exactly as described and they were fair and honest. Would definitely use again. Thanks!

Rebecca O
After leaving a deposit on a car, i was unable to buy it due to my financial circumstances changing. The manager and his staff were all very lovely and understanding they gave my deposit back straight away. Extremely helpful team would highly recommend to anyone buying a car!

Tiffany M
Excellent service. Very personable and dedicated to the customer.

Sarah-Anne N
Efficient foremost, and professional with friendly approach. Wasn't in a rush to get you in and out. Made sure i left with a good deal! I also got to eat a chocolate muffin with my coffee when i arrived! It was well worth driving from Beachy Head to your forecourt for a great deal! ¿ I cannot wait to pick up my Alfa!

Kaz M
As a company director, I can see the love and passion William has for his customers and his business. He will go above and beyond to secure you the absolute best deal possible. He owns an impressive fleet of superb quality vehicles. After many hours on comparison websites and visiting various dealers, I purchased my second Audi from William at Aces Automall. His offer on price, warranty and finance deals simply could not be beaten. Not to mention the aftercare service, which was second to none. I can assure you that you will not receive a better service from anywhere else in the U.K. I was on the verge of purchasing a similar car from Big Motoring World and was appalled by the poor customer service and handling of the negotiations. Needless to say, William will not let you walk away unhappy. He is a true gentleman and I look forward to seeing him for my next car!

Lukasz K
Excellent customer service. I was unaware of admin fee, upon bringing the matter up I was reimbursed with full sum. Professional and friendly staff. Car is great. Thank you.

Nong C
Amazing dealer, very honest about the condition of the vehicle, well maintained and thoroughly checked. When I bought a car from them initially, there was an issue with the insurance so they let me switch with a different at no additional cost! Full AA breakdown and parts cover as well as life-time MOT means that they stay with you even after purchasing.

Tidings A
Very excellent service and refreshments by William himself.

Michael O
Great service great staff pleasant experience plenty of cars to choose from!

Tosin B
This company provides good services and they are willing to help. I believe they will continue to grow as they are keen on statisfying their customer. I will recommend them.

Geraldine N
Wonderful customer services from the director Williams

Mike H
Lovely garage, very friendly staff, very helpful, answered all my queries, lots of cars to look at and at reasonable prices. Found my dream car and couldn't be happier! Would highly recommend!!!

Ryan T
Very friendly staff, top quality cars with plenty of range to choose from, overall I am very pleased with everything it was like a red carpet treatment, I would definitely recommend Aces Auto Mall to all my friends and family, I will see you all again soon when I come to upgrade my car thank you so much

Victoria G
No pushy sales, very honest and caring staff. Very happy with them, large selection of cars and child friendly.

Deborah H
Recently purchased the car i had been after for some time.. enjoyable experience, would definatly recommend , very friendly & professional team. Very pleased! *****

Phil F
Visited Aces Auto Mall on tuesday 5th sept. The had a lovely range of cars in stock. Picked out a car and left a deposit. due to circumstances beyond my control had to pull out . William agreed to a full refund.

Katarzyna P
Very nice persone and very good seller amazing time of truly customer

Genesis C
Excellent service. Good car for money & friendly staff. Definetly well recommend to anyone.

John B
I saw a few cars on the websites and narrowed my choice down to a BMW 520. Aces Auto Mall is local to me so I thought Inwould drop and see what hey could do. I was glad I did. I got a great service and although they did not have the spec of the car I was looking for. They searched for one and got it in and it was exactly as described and about £500 below the real market value.

Emily H
Very friendly staff, made me feel very comfortable. All bent over backwards to help and get us the car we wanted and gave us a very good price on our other car. Would recommend this place to anyone

Sue M
I'm so grateful to Aces Auto Mall Ltd. for their kind and endless patience. They made every possible effort to make the experience of changing my car as easy as possible. They ironed out any teething problems, and sorted all the necessary paper work quickly and very efficiently. I'm really delighted with my new car. Thank you all so much. Highly recommended!!

Charlotte O
Absolutely amazing experience! Couldn't of bought a car anywhere better! Coffee, hot chocolate always on offer! Highly thoughtful and kind people, will go miles out of their way for you! I can't thank the lovely William for all his top care he's given me and my new car! Anyone wanting to buy a car from these amazing people, your in safe hands!! Thanks to you and your lovely company and again!

Michelle W
Have just purchased a car through aces auto mall. The experience has been really good. No pushy sales people but also very helpful. I would highly recommend them.

Sarah V
Was recommended by a friend And we are so glad. They were patient with us , the let us take different test Drives , till we found the perfect car that we love. Great 5 star service Thanks again to William and his staff

Anita R
In August I purchased a Mercedes A class from Aces Auto Mall Ltd. WOW they have been very accommodating with my needs, they have gone that extra mile for me . I would definitely recommend anyone looking for a car to use Ace Auto. Friendly Staff, great cappuccinos and great cars.

Phen P
Was recommended by a friend. Was treated with respect. Will be recomending to my friends

Ashley H
An overall very satisfying experience . All members of staff friendly and go above and beyond with a can do attitude . Nothing is too much for them . The process in a car sale has been made as easy as can be made . Help and advice given has been very much appreciated . Could not have gone to a better dealer . All staff have a full knowledge of the products they are selling and managed to get me the best offer in financing that chances are would not have been got from anywhere else . Could not have been more helpful or supportive . Will definateky use again in the future and now have a nice new car for it . Thank you and muchly appreciated . :) highly recommended .

Archie H
Brought my first car from here ( Mini First Balck and Yellow) . Everyone here is so helpful and down to earth, the Owner is a happy confident and easy to talk to bloke, made my first experience buying a car one to remember. DEFINLTY RECOMMEND ACESAUTOMALL 100%

Venelina T
Great cars and lovely people! It's been a real pleasure buying from them! Recommend to everyone!

Steve R
William was very helpful and sorted any niggles with my new car all in all very friendly and totally helpful was that good recommend them to my son who also purchased a car from there

Amreen C
My mum came to buy a used car in East Peckham and came across Aces Auto Mall. The owner was incredibly friendly and treated us like family. He kept his word regarding the moderations made to the car and my Mum was wholly satisfied. I would rate him 5 stars as he considers your viewpoints and makes an effort to understand what you want in regards to matters of the car you want.

Jordan M
Great customer service and a very helpful experience buying my first car. Highly recommended!

Tia C
My experience with Aces auto mall LTD was just amazing. Very friendly,kind and honest service,fallen in love with my new car from them everything was as described and in pictures and made sure it was super clean for when i arrived to pick it up,thank you so much for being so helpful and kind :)

Stuart M
After we found the car we were looking for, the guys at Aces were great to hold the car for us for nearly a fortnight[small deposit] as we're a good 170+miles away. To our relief the car was as described, finance sorted, with an honest appraisal of our trade in, and even late on a sunday we managed to take the car the same day. A long journey home and a trip to the coast a week later and all is still well. Overall, really pleased with our new car, and more than happy with the service from Josh and Will, thanks.

Reece W
First of all the guys really helped with choosing the right car for me, very friendly and very informative. They went the extra mile for me by holding on to the car I wanted until I was ready to collect. Very impressed with the price and they even sorted me out with warranty to ensure the car remains realisable. I would certainly recommend aces auto mall LTD to my friends and family as they were so helpful and nothing was too much. They are very customer focused and treated me very. Many thanks guys. Kind regards Reece

Nathan B
Awesome customer service from William who is passionate about giving great deal, we are a second buyer of cars. If there is a problem on it he will fix. If you want a great car, COME HERE. Also, side note fantastic coffee.

Martyn B
Superb customer service and great people to deal with, very honest and fair with both the trade in prices and retail prices, although decided to keep our orginal car, we bought another anyway. Nothing seems to be too much trouble for the guys, William and Josh. Will definitely be going back when it's time to change both our cars. Made us feel very welcome and would have no issue with recommending them to anyone if you are looking for a great deal.

Richard P
Fantastic customer service, good prices, and great deals on trade ins. I was so impressed with purchasing a Clio for my wife, that I went back a few weeks later & replaced the family car with a BMW sourced by Aces. If they don't have it in stock they can use their contacts to find exactly what you are looking for, they did a great job for me. I can't recommend them highly enough. Thanks Aces!

Nigel S
i picked up my car today from aces auto mall ltd . what a fantastic lot of peopel that work there. for starters nothing is to much trouble for them . they go out of there way to help you . if anyone is looking for a second hand car just go stright to ACES AUTO MAILL LTD you will not be disappointed with there service . They are definitely car dealer of the cenury and that is a fact.. i know when the time is right to change my car again the only place i will be going is aces auto mall ltd . why would anyone go any other place than aces auto mall . its the place for me everytime thank you aces auto mall ltd